Frequently asked questions
Everything
handled.
Booking, airports, flight delays, hourly service, corporate accounts, pricing and ride changes — answered plainly.
A more considered way to move
A good service leaves fewer questions behind. Here are the ones that come up most.
- How booking and confirmation actually work
- Airport pickups and delayed flights
- Hourly chauffeur bookings
- Corporate and assistant-managed accounts
- Pricing, luggage and ride changes
Keep reading
Request a ride
Tell us the day.
We'll handle the road.
Three short steps. No account and no card details — just the information we need to review the ride properly.
- A person, not a queue
- Every request is read by a Black Tie concierge who comes back to you directly with timing and pricing.
- Built around the flight
- Share the airline and flight number and the pickup is planned around your actual arrival, not the schedule.
- One vehicle, one standard
- The Cadillac Escalade that arrives is the same one you see here — no substitutions, no surprises.
Prefer to talk it through? Call or text (310) 666-6745
Request a ride
STEP 1 / 3Where are we taking you?